It’s becoming increasingly common to look for a chatbot to talk about a wide range of topics. And with the advancements in generative artificial intelligence (AI), customizing business marketing a bot with AI has become accessible to businesses of all sizes.
The biggest advantage is that an AI bot becomes
smarter as the client’s own content team phone number database feeds the bot with materials about the company. These materials can be spreadsheets, presentations, and other documents, such as store hours, customer service manuals, or product and service manuals.
In just three simple steps , a brand can create its own chatbot to talk to users about the products and services it offers!
This new feature is advantageous for small
medium-sized companies that need to save resources, as well as for larger companies. In addition to serving customers, it is possible to implement a chatbot internally what does an online store need to gain customers and increase its revenue? to talk to employees and make the process of answering questions about the company or more complex products and services more interactive .
There are countless possibilities for using
customized bots in the corporate world, with a lot of potential for companies to explore. See examples of how to use an AI bot for more applications, beyond customer service!
HR Bot for Employees
Imagine a chatbot that can chat and cuba business directory answer questions from a company’s employees, helping them find important information, consult the organization chart and employee contacts, learn more about the benefits they can enjoy, and that allows the service to be transferred to the Human Resources department, if necessary.
These intelligent solutions make collaboration more efficient and internal processes more agile. And this is just one way that custom bots can transform internal communication in large companies.
An AI bot can also be deployed on a page that is business marketing only accessible to employees working in the customer service area, and used to answer questions that arise during conversations with customers, for example.
E-Learning Bot
Online learning ( e-learning ) is an increasingly popular approach to employee training. With a custom bot, companies can deliver individualized and interactive training, which facilitates the learning process.
Bots can create an engaging learning environment, provide information about available courses, monitor employee progress, and answer frequently asked questions.
A bot like this can be used to train sales teams
for example, to answer questions or provide information and updates about products and services.
This on-demand e-learning approach enhances employee knowledge and development, driving professional growth within the organization.
Health and Wellness Bot
Employee health and well-being are essential to a productive and sustainable company. Furthermore, taking a proactive approach shows that the company cares about its staff.
A custom bot can be integrated into HR to provide. Health and nutrition tips, encourage healthy habits. And remind people about. The importance of taking regular breaks while working.
AI bot technology also makes it possible to offer emotional support, forwarding sensitive issues to appropriate professionals, as long as due care is taken with employee privacy.
Bot for sales team
Another possibility is to provide a chat channel to answer sellers’ questions about the company’s products and services, 24 hours a day.
An AI bot’s ability to process information business marketing provides incredibly effective and intelligent support. This can boost sales team results and ensure that employees are better informed to approach customers appropriately.
Additionally, the bot can provide specific information about products, technical specifications and even compare different models, making the sales process easier!
Bot with Instruction Manual
How many times have you had difficulty understanding an instruction manual for a complex product? Or felt unmotivated to search for specific information among the many pages of a manual?
Custom bots can be the solution to this problem. Business marketing offering an interactive manual that guides users step by step, answers questions, and provides practical examples. Simply pass the PDF content to the AI bot, and it processes the information in a few seconds!