Above all, learning how to create a catalog on WhatsApp Business is essential for those who want to promote products (it is also possible to promote services) and sell online.
This feature is free and accessible to companies that use the commercial version of the app (Business). This means that it does not have any additional costs. In addition, it is ideal for customers to be able to obtain information and details about the product quickly. Another positive point is the possibility of making the sale within the App itself through WhatsApp Pay .
Person showing the app to illustrate the Catalog on WhatsApp Business
Below, we will show you the steps. But be careful, before you start, make sure your app is up to date. To do this, simply access your phone’s app store and check.
First of all, open the app and access the c level contact list drop-down menu located in the top right corner of the app. Next, tap on the “Settings” menu, then on “Company Settings” and then on the “Catalog” option.
Show the first steps to set up the catalog on WhatsApp
On the “Manage Catalog” screen, tap “Add product or service” and fill in the Product information.
Second steps on how to manage catalog on WhatsApp
In short, at this stage you will enter the necessary how to lead a client to a purchase information so that customers can see the advantages of your products or services.
To add images, tap “Add images” and then “Gallery”. A window will open where you can choose images that you already have on your phone. If you want, you can also take a photo right away. Just tap “Camera” and capture the image. It’s worth remembering that you can include up to 10 images.
Next, click on “More fields” and add the name of the south africa numbers product or service, the price, and also details such as description, payment link and product or service code. Then, when everything is set up, tap “Save”.
How to create a new catalog?
To create a new catalog, i.e. include another product, tap “Add item”. Then, tap the green “plus” icon (+) and repeat the previous procedure.
How do I send a catalog to a customer?
Sending a catalog during a chat is simple. Tap the “Attach” icon (paperclips) and select the “Catalog” option. Choose which product you want to send and tap on it.